The Hotel, Restaurant, and Leisure industry offers a grand variety of jobs. However, there exist vast gaps between the different work titles. At the top of the company, there are executives (board members, CEOs’, vice-presidents etc.) who are accountable for risky decisions that will determine the company’s future. A bit lower, there are office workers responsible for the company’s financial exercises. Analysts along with accountants are responsible to analyze financial performance indicators such as occupancy rates in hotels or annual revenues in restaurants and casinos to determine the company’s health.
Besides the officers responsible for the broad performance of the hotel, restaurant or casino, there exist tons of small players on the actual field. Housekeeping managers, front office managers, restaurant managers, casino operations managers, security managers etc. are in charge of even smaller players such as maids, front desk attendants, bellhops, porters, cashiers, chefs, waiters, casino dealers, guards, only to name a few. As mentioned earlier, job titles in this industry vary enormously. However, no matter how different a CEO’s daily task or salary is to a maid’s, they both share a common goal and responsibility. The work of every employee is vital to this industry; it’s the sum of every single person’s work that makes a hotel, restaurant, or casino’s complete success.